Find out how a local housing nonprofit implemented a multi-step approach to their DEI goals
Case Study: LA Family Housing (LAFH)
The non-profit agency, LA Family Housing (LAFH), sought to implement DEI HR policies and create a more inclusive workplace culture. To achieve this, they enlisted the help of Farzana Nayani’s team to conduct agency-wide surveys, listening sessions, and affinity groups. The team also provided executive coaching sessions and department consulting on how to create sustainable DEI change.
Challenge
- Seeking methods to implement DEI HR policies
- Desiring to create a more inclusive workplace culture for an organization with diverse staff and employees
- Providing DEI-focused trainings agency-wide
- Capturing the equity- and diversity-needs of all-staff and strategies on how to provide support
Scope of Work
- Conduct agency-wide DEI Climate survey
- Lead listening sessions for all-staff and executive leadership
- Provide an agency-wide training series
- Conduct climate survey and listening session data analysis
- Revised the Employee Handbook with a DEI lens
- Created communication strategy with a DEI lens
- Led CEO and C-suite executive coaching
- Directed onboarding of DEI Director
- Provided two training series for all-staff and managers
Solution
- Provided two DEI-focused training series for all-staff and managers, resulting in 10 trainings total
- Created affinity groups within the agency
- Provided IDI assessments to C-suite executives along with coaching
- Initiated collaborative marketing efforts and built sustainable strategies for the department
Results
- Distributed and analyzed 400+ DEI Climate survey results
- 100% adoption of heritage month recognition and creation of heritage month planning groups open to all staff members
- Updated and revised HR policies and employee handbook
- Improved workplace culture and increased inclusivity
- Provided strategies to address compensation, hiring, recruitment, and retention
- Implemented 4 affinity groups within the agency
- Presented data findings to all C-suite executives, managers, and all-staff
- Increased agency-wide cultural events by 400%
- Hired and onboarded a DEI Director within the agency to carry on DEI-focused tasks
The partnership with Farzana Nayani’s team resulted in the implementation of tangible DEI changes at LAFH, including new HR policies, agency-wide trainings, and the creation of affinity groups. These changes have contributed to a more inclusive workplace culture and a greater sense of community within the organization.
